Terms & Conditions

for Hill House Bed & Breakfast

 

Thank you for choosing to book with Hill House Bed and Breakfast. We look forward to welcoming you to our house. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking.

Prices

The price includes accommodation and breakfast. We accept the following forms of payment:

  • cash
  • cheque
  • bank transfers (bank details supplied)
  • debit cards
  • credit cards (surcharge payable)(NB not Amex or Diners Club cards)

Pets

We regret that we are no longer able to accept dogs.

Cancellation and Insurance

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations made up to 7 DAYS before your booking you will not be liable for the total balance. For cancellations made after this time or by failing to take up the booking without cancelling, you will be liable for the total amount. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival

is between 4.30 & 6.30 pm. Please ring should your plans vary from this.

Departure

10.30 am. Please be ready to leave your accommodation by 10.30 am on the morning of departure unless otherwise arranged. Your bill is payable on departure.

Damages & Breakages

Please take care with our accommodation. You are responsible and liable for any breakages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, additional expenses or inconvenience, directly or indirectly caused by or arising from the use of the properties or access, howsoever caused.

Wi-Fi

The hirer agrees not to use the premises' broadband facilities for any unlawful purposes.

Data

Any data gathered during the course of this booking may be held on computer.

We look forward to welcoming you to Hill House Bed and Breakfast.